Troubleshooting Graphics Issues

Identify your graphics adapter.

If you have video display issues, first identify your graphics adapter to determine if the problem is with adapters or drivers.

To identify your video card:

1.	On your Windows desktop, right-click and select Properties.

2.	In the Display Properties dialog box, on the Settings tab, click Advanced.

3.	On the Adapter tab, click Properties.

•	On the General tab, your video card is listed.

•	On the Driver tab, the driver version is listed.

4.	Click OK until the Display Properties dialog box closes.

You may need to adapt the instructions based on your operating system.

Tested Graphics Adapters

The quality and performance of TrueMap can depend on your choice of graphics adapter and driver. TrueGage has tested several commonly-used graphics adapters and drivers.

Adjusting Hardware Acceleration

If you suspect video problems are causing performance or display issues in the software, decrease hardware acceleration. This is one way of determining if the problem is with your graphics adapter or video driver.

To decrease hardware acceleration:

1.	On your Windows desktop, right-click and select Properties.

2.	On the Settings tab, click Advanced.

3.	On the Troubleshoot tab, move the slider left to decrease Hardware acceleration.

4.	Click OK until the Display Properties dialog box closes.

For more information:

•	Go to http://support.microsoft.com/

•	Search using the following keywords: graphics adapters, hardware acceleration